P3 †Explain Factors That May Influence Communication and...

In this assignment I am going to be explaining the factors that may influence communication and interpersonal in health and social care environments and also I am going to be explaining the strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions. I will be including sensory deprivation, foreign language, jargon, slang, dialect, acronyms, cultural differences, distress, emotional difficulties, health issues and environmental problems, misinterpretation of message, aggression, assertion and how they can be overcome. In order to communicate individuals have to go through a process with another person. This process is called the communication cycle because the†¦show more content†¦Jargon is when a service provider uses technical language the service user may not understand. For example, the doctor may say that a patient needs bloods and an MRI scan. That can sound very frightening to someone who has be en rushed in to hospital. It is better if the doctor explains that they need to take some blood to do some simple tests and then explains what a MRI scan is. Understanding the facts can make something seem less scary. Slag is when a service user uses language that not everyone uses, such as saying they have a problem with their waterworks. This can mean their plumbing system but also means a problem going to the toilet. Sometimes it may be appropriate to use slang with their friends but in normal working with colleagues or service users they should avoid using any language that can be misunderstood or misinterpreted or that might cause offence. Dialect is when people use different words for everyday objects or feelings depending on the area of a country they come from. In some areas of England people say â€Å"Innit† instead of â€Å"Isn’t it† or â€Å"summit† instead of â€Å"something†. It may cause confusion if someone says â€Å"ave got a pain in my head† instead of, â€Å"I’ve got a headache†. Acronyms are when words are shorted to initials. There are lots of acronyms in health and social care and they can very confusing. Sometimes people don’t realise that not everyone know what they mean and mistakes can be made or people can just feel leftShow MoreRelatedhealth science937 Words   |  4 PagesName†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. Health professionals require good communication skills in order to carry out their roles effectively. It is therefore important for those embarking on a career in health and social care that they gain knowledge and understanding of skills involved in communication. This unit will develop and enhance communication and interpersonal skills, and will consider communication theories. 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